BizFire.net (“BizFire,” “we,” “our,” or “us”) provides communication and customer engagement software for home service businesses, including plumbing, HVAC, electrical, restoration, and similar service providers.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, messaging services, and related platforms (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
We may collect the following categories of information:
We may automatically collect:
When using messaging or calling features through businesses using BizFire, we may collect:
Users may upload:
We use information to:
BizFire provides messaging functionality for businesses to communicate with customers who have contacted them directly.
SMS communications may include:
Message frequency varies depending on customer interaction and service activity.
Message and data rates may apply.
Consumers can reply:
After opting out, no further SMS messages will be sent unless the consumer opts back in.
Businesses using BizFire are responsible for obtaining appropriate consent before sending SMS messages.
Consumers may provide consent by:
Consent to receive SMS messages is not a condition of purchase.
Businesses may maintain records of:
We do not sell personal information.
We may share information with:
SMS Consent Protection
SMS opt-in data, phone numbers, and consent information are not shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with vendors and service providers necessary to deliver messaging services and operate the platform.
We retain information only as long as necessary to:
Communication and consent records may be retained for regulatory and compliance purposes.
We implement reasonable administrative, technical, and organizational safeguards to protect information against:
However, no method of electronic transmission or storage is completely secure.
BizFire may access device location information while the application is in use and, when permitted, in the background to support technician dispatch, service tracking, appointment management, and related operational features.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us using the information below.
We may use:
These technologies help us:
Users may modify browser settings to control cookies.
Our Services may integrate with third-party providers including:
We are not responsible for the privacy practices of third-party services.
Our mobile applications may request access to:
Permissions are used solely to provide requested functionality.
Users may manage permissions through device settings.
Our Services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from children.
BizFire supports messaging compliance with applicable telecommunications regulations, including A2P 10DLC requirements.
Businesses using BizFire are responsible for:
All SMS communications must comply with applicable carrier and regulatory requirements.
Carriers are not liable for delayed or undelivered messages.
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Continued use of the Services after changes become effective constitutes acceptance of the revised policy.
Bizfire Review Management is committed to protecting your business information and privacy. We collect and use your data only to provide review management services, improve your experience, and help you monitor, manage, and respond to your Google Business Profile reviews securely.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
BizFire.net
Email: bizfire.business@gmail.com
Website: https://bizfire.net/
For SMS support:
To stop receiving SMS messages:
After sending STOP, you will receive confirmation that you have been unsubscribed from SMS communications.
